concierge and security:
For day-to-day needs, Concierge would be your first port of call. There are Concierge staff on duty 24 hours a day, every day of the year, giving residents direct access to both the Concierge service and Security.
Call: 020 8469 2037 or Email: concierge@onese8.co.uk
Security are on site between 6 p.m. and 4 a.m. every day.
resident relation manager:
James Adeyi leads the Concierge team and is the Resident Relation Manager for the estate.
Contact details are:
residentrelationmanager@onese8.co.uk or phone via the Concierge desk on 0208 469 2037
one se8 management portal
Residents and leaseholders can access the One Se8 Management Portal to view communications, the latest news and log maintenance or repair issues. Leaseholders can view their latest account details and up-to-date Service Charge statements.
Service Charge enquiries can be emailed to servicecharge@onese8.co.uk.
One Se8 Management Portal (due to go live December 2025 - replaces the Inox app)
maintenance and repair reporting:
Requests for maintenance, issues and repairs should be logged in via the One Se8 Management Portal in the first instance.
Latest status of tasks requested can be viewed in real time.
one se8 management
One Se8 Management Company Ltd. is the Managing Agent for One Se8 and operates independently of the RMC.
The Managing Agent is appointed by the Residents Management Company (RMC) and reports to the Board of Directors monthly with details on operations, major works projects and budget considerations.
The Estate Manager is Bill Clarke (Email: estatemanager@onese8.co.uk) and the Facilities Manager is David Whiting (Email: facilitiesmanager@onese8.co.uk).