concierge and security:
For day-to-day needs, Concierge would be your first port of call. There are Concierge staff on duty 24 hours a day, every day of the year, giving residents direct access to both the Concierge service and Security. Otherwise to speak to someone on the Concierge team by email or phone, it’s easy to connect:
Email: conciergeonese8@joinrenzo.com
Call: 020 8469 2037 Security are on site between 6 p.m. and 4 a.m. every day.
resident relations manager:
James Adeyi leads the Concierge team and is the Resident Relations manager for the estate. Contact details are:
james@joinrenzo.com or phone via the Concierge desk on 0208 469 2037
‘inox living’ app:
Residents and leaseholders can access the Inox Living App to view communication, latest news and log maintenance or repair issues. Leaseholders can view their latest account details and up-to-date Service Charge statements
maintenance and repair reporting:
Requests for maintenance, issues and repairs should be logged in the Renzo Living App in the first instance. Latest status of tasks requested can be viewed in real time.
renzo property management
Renzo are the Managing Agent for One Se8. The Managing Agent is appointed by the Residents Management Company (RMC) and report to them monthly with details on operations, major works projects and budget considerations.
The Estate Manager is William Clarke (Email: bill@joinrenzo.com) and the Facilities Manager is David Whiting (Email: david@joinrenzo.com).